Question 1

What is PriceBoostAi?

Accepted Answer

PriceBoostAi is an AI-powered dynamic pricing and analytics platform for WooCommerce and Shopify. It syncs your products, tracks competitor prices, and applies smart rules to suggest optimal prices that can help increase revenue.

Question 2

How do I connect my WooCommerce store?

Accepted Answer

Install the PriceBoostAi connector plugin from your WordPress admin (Plugins → Add New, or upload the plugin). After activating, go to Settings → PriceBoostAi, enter your Backend API URL, Store ID, and Store API Key from the PriceBoostAi dashboard (Dashboard → Stores → connect). Save and click "Sync products now."

Question 3

How do I connect my Shopify store?

Accepted Answer

In the PriceBoostAi dashboard, go to Dashboard → Stores → Add Store, open the Shopify tab, enter your myshopify.com domain, and complete OAuth when Shopify prompts you. After install, your catalog syncs from Shopify and orders arrive via webhooks, use your store row hints for the theme app extension and metafields if you display optimized prices on the storefront.

Question 4

How does the AI pricing work?

Accepted Answer

Our engine uses several signals: competitor prices (from links you add), sales velocity (orders per product), inventory levels, and add-to-cart vs. order data. It applies rules such as "competitor cheaper" (lower your price), "high demand" (raise price), "low inventory" (raise price), and "abandoned cart" (offer a discount). Your pricing rules (min/max, margins) set the bounds.

Question 5

Can I set minimum and maximum prices?

Accepted Answer

Yes. Go to Dashboard → Pricing Rules and add rules for minimum price, maximum price, margin target, or competitor response. You can apply rules globally or to specific products or categories. The AI suggestion is always clamped within your rules.

Question 6

How do I add competitors to track?

Accepted Answer

Go to Dashboard → Products. On the product row, click the "⋯" (three dots) menu and choose "Competitors". On the Competitors page, click "Add Competitor", enter the competitor name and paste their product page URL (e.g. from Amazon, Flipkart, or eBay). You can enter the price manually if we cannot fetch it automatically. Use "Re-check" to refresh the price later.

Question 7

Why is the competitor price not fetching?

Accepted Answer

Some sites (e.g. Flipkart) may block automated requests. Use the optional "Competitor price" field when adding a competitor to enter the price manually. You can still track the link and update the price with "Re-check" or by editing later.

Question 8

How do I cancel my subscription?

Accepted Answer

Go to Dashboard → Subscriptions and use "Manage Billing" or "Cancel subscription" for your plan. Your access continues until the end of the current billing period. Cancelling here also cancels the recurring payment with PayPal or Razorpay, so no further charges will be made.

Question 9

If I cancel here, is it cancelled from PayPal too?

Accepted Answer

Yes. When you cancel your subscription in the PriceBoostAi dashboard, we also cancel the recurring payment with PayPal . You will not be charged again after you cancel. You keep access until the end of your current billing period.

Question 10

Is my store data secure?

Accepted Answer

We use encryption in transit and at rest, secure APIs, and do not sell your data. See our Privacy Policy for details. Store credentials (WooCommerce API keys or Shopify OAuth tokens) are used only to authenticate your connector or app and dashboard with our backend.

Question 11

Does PriceBoostAi automatically update prices in my store?

Accepted Answer

Yes. Your product catalog syncs to PriceBoostAi regularly (and when you save settings or trigger a sync). At the time you choose (e.g. daily), we run AI optimization and can write approved or auto-applied prices back to your store: WooCommerce live product prices update via the plugin; Shopify uses metafields and your theme setup as documented. You can also apply recommendations manually from the AI Queue (Dashboard → AI Queue). Customers see the current sell price in your storefront. We preserve the store’s original (base) price in our system for rules and reporting—e.g. "never below original."

Question 12

Where can I get support?

Accepted Answer

Visit the Contact Us page for FAQs and to send us a message, or email support@priceboostai.com. Check our Documentation for setup and troubleshooting guides.

Frequently Asked Questions